A client books on your website. You click Accept. The folders, the Zoom, the calendar, and every invoice simply happen — on the Microsoft 365, Zoom, and payment tools you already use.
The whole booking-to-billing workflow, drawn out start to finish.
Phone tag with three attorneys. A dozen "does the 14th work?" emails. Then an afternoon of what we'll politely call administrative cardio — and the whole thing starts over the moment someone reschedules.
Every step is a chance to forget one. Every case is an hour you don't get back.
Book it. Accept it. Forget it.
A client picks a time and completes intake right on your website — no phone tag, no back-and-forth.
You get a one-line request with the parties, the date, and the total. One click to accept.
Folders, secure links, Zoom, calendar, and every invoice are created and sent automatically.
From the moment a client books to the last invoice paid, here's what runs on its own.
Opens the case and builds the full folder structure the instant you accept — nothing to set up by hand.
Each party gets a secure, password-protected upload link — so no one reads anyone else's exhibits.
Sets up the meeting with a breakout room per party — ready before anyone joins.
Drops the appointment on your calendar with your internal case number right in the title — never hunt for it again.
Sends every party their invoice — card or bank transfer, with the ACH discount already calculated. No spreadsheet, no long division.
Cancel, reschedule, add a charge, change an amount, or swap an attorney — your assistant fills out one form and never touches the system.
The moment an invoice goes out — or gets paid — your ledger already knows. No spreadsheet to babysit.
Each party's credit-card and bank-transfer invoice is recorded the instant it's issued — nothing entered by hand.
When a payment lands, the matching line is marked paid automatically — with the method and date recorded for you.
Each mediator's invoices stay on their own track, so two neutrals' numbers never get mixed together.
One workbook that's always up to date, backed by a database of record — export a clean report whenever you need one.
Any overage is calculated at your rate — no long division, no "who owes what?"
Your assistant fills out one form and never touches the automation. Every downstream update — Zoom, calendar, folders, invoices, emails — happens on its own. Money actions stay behind your approval.
Cancels the Zoom, clears the calendar, voids the unpaid invoices, archives the folder, and notifies every party.
Moves the date and time everywhere at once — Zoom, calendar, and each party's notice.
Issues a new card and ACH invoice to the right party and emails them the pay links.
Adjusts an existing invoice without leaving the form. Reserved for approved users.
Cancels an invoice that shouldn't have gone out, and reconciles the ledger to match.
Sends a refund through an approval step, so nothing goes back out unreviewed.
Swaps an attorney, re-shares the secure folder to the new firm, and updates the Zoom and calendar.
Schedules, reschedules, or cancels a premediation phone call on the right neutral's calendar — and emails that side.
The details that used to live in your head — and your assistant's — get a quiet nudge when something's waiting.
Flags unpaid invoices past their due date. Your assistant reviews the list and, on your say-so, emails counsel a gentle payment reminder with the pay link.
Re-sends a booking's accept/decline request so a new matter never sits waiting on your yes or no.
Set how often each nudge repeats — frequent enough to catch things, quiet enough not to nag.
Access is gated to your firm, each party's files stay walled off from the others, and anything that moves money needs a person to approve it.
The booking and assistant tools sit behind your Microsoft 365 sign-in — only people on your firm's domain can open them.
Each party gets an authenticated link to their own folder, opened with a one-time code — so no one can see another party's exhibits.
Changing, voiding, or refunding an invoice is limited to approved users, and every refund is queued for your review before it goes out with one time passwords required.
All client information — folders, exhibits, calendars, and records — remains in your own Microsoft 365 Business account. Nothing is copied to a third-party platform.
Our written System Security Overview covers where case information lives, encryption, access controls, backups, and activity logging — in plain English, for counsel.
It runs on the tools you already have — quietly in the background, without the duct-tape automations that break every other Tuesday.
Pay only for neutrals — staff and admin seats are free, and every feature is in every plan. No per-case fees, no modules, no surprises.
Everything ADRassistant does, in one plan
Your first year, then $400. Introductory pricing — temporary.
Plus a one-time $1,000 white-glove onboarding.
Firms with 3+ neutrals: $375 $187.50 per neutral per month for your first year. Staff and admin seats are still free — you only ever pay for neutrals.
Prefer annual? $4,400/year $2,200 per neutral for your first year — one month free, then half off on top of that.
At typical neutral rates, ADRassistant pays for itself in about an hour of recovered billable time a month.
The 50% introductory discount applies to the first year of service and is available for a limited time; standard rates apply after the first year. The one-time $1,000 white-glove onboarding is not discounted.
Click through the full workflow — booking, folders, Zoom, calendar, and billing — in a live sandbox. No signup.
Try the live demoSet up a sample mediation, arbitration, or consulting matter right here — no signup, and you never leave this page.
What neutrals usually want to know before they bring it in.
It’s booking, billing, and case-workflow software built for mediators and arbitrators. A client books on your website, you click Accept, and the case folders, secure upload links, Zoom with breakout rooms, calendar entries, and every card-and-ACH invoice are created and sent automatically — on the Microsoft 365, Zoom, and payment tools you already use.
No. Your folders, exhibits, calendars, and records stay in your own Microsoft 365 Business account. Nothing is copied to a third-party platform — the software works inside the tools you already own.
No. Counsel picks a time and completes intake right on your website — no signup and no new login. Each party is later given a private, authenticated link to their own case folder.
The booking and assistant tools sit behind your firm’s Microsoft 365 sign-in, so only people on your domain can open them. Each party sees only their own folder, walled off from the others, and anything that moves money — changing, voiding, or refunding an invoice — requires an approved user and a one-time passcode.
Yes. The System Security Overview is a plain-English one-pager written for counsel and firm administrators: where case information lives (Microsoft 365 and Azure), encryption in transit and at rest, who can get in, how private per-party folder links work, backups and version history, and activity logging. Download the System Security Overview (PDF) →
Every party is sent a card invoice and an ACH invoice automatically, with the ACH discount already calculated. When a payment lands, the matching line is marked paid on its own — with the method and date recorded. Any overage is figured at your rate.
Your whole receivables picture, with no spreadsheet to babysit. Every card and ACH invoice is recorded the instant it goes out, and when a payment lands the matching line is marked paid automatically — method and date included. Each neutral’s numbers stay on their own track, overages are calculated at your rate, and the always-current ledger is backed by a database of record — so you can export a clean report, or see what’s outstanding, at any moment.
Yes. Your assistant makes every mid-case change — cancel, reschedule, add a charge, replace counsel, schedule a premediation call — from a single form, and never touches the underlying system. Actions that move money stay behind your approval.
One entry updates everything at once. A reschedule moves the date across Zoom, the calendar, and each party’s notice. A cancellation clears the Zoom, releases the calendar, voids the unpaid invoices, archives the folder, and notifies every party.
Both. It’s built for mediators and arbitrators, and it handles consulting matters as well.
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